IT Systems Engineer Job at Milestone Technologies, Inc., Pleasanton, CA

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  • Milestone Technologies, Inc.
  • Pleasanton, CA

Job Description

** W2 only - Not available for C2C or 1099 consulting **

** HYBRID : 2-3 days/week onsite required **

Responsibilities :

  • Administer enterprise collaboration tools like Slack and Google Workspace
  • Serve as escalation point for Level 3/Level 4 troubleshooting issues
  • Contribute to platform automation, integration, and migration efforts
  • Develop, test, and implement processes with a focus on automation
  • Create and maintain technical support and process documentation
  • Implement best practices & standards and governance controls for the services
  • Collaborate with Engineering and Security teams to ensure audit and policy compliance
  • Resolve complex issues in creative and effective ways

Primary Qualifications :

  • Slack & Google Workspace admin experience in large environments
  • Experience integrating collaboration tools other enterprise applications (Okta, ServiceNow, etc.)
  • Working knowledge/experience with Microsoft infrastructure/tooling (O365, Exchange, AD, etc.)
  • Tier 3/Tier 4 engineering support

Nice-to-Have skills/experience :

  • Automation/scripting experience with Python, Bash, PowerShell, etc.
  • Experience with large user migrations (Office 365 to Google Workspace, for example)
  • Certifications related to ITIL or Slack/Google Workspace products are a plus
  • Experience working with change enablement and internal communications

Job Tags

Work at office, 2 days per week, 3 days per week

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