Scrum Master Job at Expert Technology Services, Hartford, CT

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  • Expert Technology Services
  • Hartford, CT

Job Description

Job Summary (List Format):


- Serve as Scrum Master for a shared services scrum team within the Frameworks & Services Organization.
- Direct day-to-day activities of the scrum team developing Java microservices for enterprise-wide use.
- Manage multiple, complex projects/programs from ideation to implementation, often spanning months or years.
- Foster collaboration and information sharing among leaders, contributors, and stakeholders.
- Allocate, monitor, and forecast team resources to ensure optimal delivery.
- Facilitate all Agile/scrum ceremonies, including daily stand-ups, sprint planning, and backlog grooming.
- Manage intake/prioritization process based on business value and team capacity.
- Engage appropriate resources to define, approve, and accept project scope and requirements.
- Monitor and track progress to ensure timely, high-quality, and on-budget delivery of features.
- Proactively identify, escalate, and mitigate issues and risks to keep projects on track.
- Build and execute communication plans to keep all stakeholders informed of project status and next steps.
- Maintain clear and frequent communication to manage team and stakeholder expectations.
- Shape and foster a high-performing, continuous improvement team culture.
- Actively participate in all phases of technology delivery: discovery, assessment, initiation, planning, design, development, testing, deployment, and post-implementation support.
- Demonstrate strong leadership, organizational, and relationship management skills.
- Work independently and manage multiple priorities in a fast-paced environment.
- Utilize strong technical aptitude, especially with Java and modern software tooling.
- Apply knowledge of various project management methodologies (Agile, SAFe, Waterfall, Lean, etc.).
- Leverage expertise in resource allocation, forecasting, and budgeting.
- Communicate complex findings in an easy-to-understand manner.
- Prefer candidates with healthcare industry experience and knowledge of Aetna systems.
- Operate primarily on Eastern Time Zone schedule.
- Requires Bachelor's degree or equivalent experience.

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