Job Description

Job Opening at Agave Pediatrics

Pediatric Medical Assistant

Job Description

Agave Pediatrics, a fast-growing pediatric practice, announces an exciting opportunity for dedicated healthcare professionals. We are seeking a highly motivated and skilled Pediatric Medical Assistant to join our dynamic team. This is a full-time position that offers a chance to contribute significantly to the health and well-being of our young patients. Please note that this is not a remote job; the selected candidate will be required to work onsite at our clinic located at Dobson and Pecos.

The ideal candidate for this position will possess a strong commitment to providing exceptional patient care, a keen ability to handle various responsibilities in a bustling environment, and a proactive approach to working within a multidisciplinary team. This role is perfect for someone who thrives in a fast-paced setting and is adept at managing high patient volumes while maintaining a compassionate and professional demeanor.

Duties and Responsibilities

• Engage in HIGH VOLUME PATIENT INTERACTION AND CUSTOMER SERVICE to ensure a positive experience for all patients.
• Manage appointment scheduling efficiently to accommodate patient needs and optimize clinic workflow.
• Handle medical chart management using eClinical Works EMR to ensure accurate and up-to-date patient information.
• Perform front desk duties including check-in/out, ensuring a smooth flow of patients through the clinic.
• Undertake daily opening and closing responsibilities to maintain clinic operations.
• Maintain strong phone etiquette for dealing with patient inquiries and communications.
• Assist in patient rooming, preparing examination rooms and patients for examination.
• Conduct basic in-office labs and administer vaccines as required.
• Provide triage phone call support to assist with patient concerns and direct them to the appropriate resources.
• Work some Saturdays as required by the clinic schedule.

Requirements

• Ability to work efficiently in a fast-paced office environment, with a keen attention to detail and the ability to multitask effectively.
• Bilingual capabilities preferred, but not a requirement.
• Minimum of 1 year experience as a Medical Assistant preferred, but candidates with strong credentials will be considered.
• Applicants should be able to provide a Medical Assistant Diploma or equivalent certification.
• Experience working with insurance, managing medical records, and understanding of healthcare privacy practices.
• Excellent interpersonal and communication skills to interact effectively with patients, families, and other healthcare team members.
• Adaptability and openness to work with a diverse patient population and fluctuating work demands.
• Capable of physical tasks involved with the role, including patient assistance and setup of medical equipment.
• Salary is commensurate with experience, reflecting qualifications and work history.

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