Job Description

Job Title: Manager in Training (MIT)

Employment Type: Full-Time (Non-Exempt)

The Opportunity:

Our Jiffy Lube Store Managers are responsible for driving overall business performance, leading high-performing teams, and delivering an exceptional guest experience. To set our leaders up for success, every Store Manager begins in our Manager-in-Training (MIT) program — a structured, hands-on training experience that prepares you to take full ownership of a store. Through MIT, you'll learn our operations, systems, and leadership standards from the ground up before stepping into the Store Manager role. This is a results-driven leadership track where you will ultimately take ownership of your store's success — including sales, profitability, team development, and operational execution. If you are a strong leader who thrives in a fast-paced environment and is motivated by performance, accountability, and growth — this is your opportunity to make an impact.

Your Path: Manager-in-Training Program

All new store leaders start in the MIT program — no prior Jiffy Lube experience required

Learn daily store operations, sales and service processes, and our systems through hands-on, in-store training

Work alongside experienced managers and leaders to build the skills needed to run your own location

Progression to Store Manager is based on successful completion of the program and demonstrated readiness

What You'll Do (as you progress into the Store Manager role):

• Lead all aspects of daily store operations including sales, service, and financial performance
• Drive revenue growth by coaching your team on service recommendations and sales execution
• Manage key performance metrics including sales, labor, and profitability
• Recruit, hire, train, and develop a high-performing team
• Create a strong, accountable, and positive team culture
• Ensure excellent customer service and resolve escalated guest concerns
• Oversee inventory management, cash controls, and operational processes
• Maintain a clean, safe, and fully operational facility
• Ensure compliance with company policies, procedures, and safety standards

What We're Looking For:

• 1+ years of management experience in automotive, retail, or service industry required
• Willingness to complete our Manager-in-Training program
• Strong leadership and team development skills
• Experience managing performance metrics and driving business results
• Strong customer service and sales mindset
• Ability to multitask and prioritize in a fast-paced environment
• Strong communication and problem-solving skills
• Ability to work flexible schedules, including weekends as needed

Work Environment & Physical Requirements:

• Ability to stand for extended periods of time
• Work in a service shop environment with exposure to noise, fumes, and varying temperatures
• Ability to lift up to 50 pounds
• Frequent movement including bending, lifting, and working with tools and equipment

Equal Opportunity Employer:

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

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