Community Associate Job at Urban Office, San Antonio, TX

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  • Urban Office
  • San Antonio, TX

Job Description

A Community Associate at Urban Office is a proactive and detail-oriented individual responsible for leasing, operations management, accounting, and member engagement. The role requires exceptional communication and leasing skills, along with a passion for fostering community engagement within the coworking environment. This role is ideal for someone who is proactive, people-oriented, and thrives in a fast-paced, service-driven environment.

Leasing

  • Conduct tours and effectively showcase available office space to prospective members
  • Manage and track leads in Yardi Kube, ensuring timely follow-up and strong conversion
  • Respond to inquiries via phone, email, and website chat
  • Support leasing efforts through creative outreach, promotions, and community engagement
  • Onboard new members and ensure a smooth move-in and billing setup

Property Management

  • Oversee daily operations to ensure spaces are clean, functional, and well-maintained
  • Coordinate maintenance requests and communicate with vendors as needed
  • Manage access control and member credentials
  • Maintain inventory and ensure shared spaces are fully stocked and operational
  • Support conference room scheduling and overall space logistics

Community Management

  • Plan and host monthly member events to foster connection and engagement
  • Build relationships with members and provide a high level of customer service
  • Develop partnerships with local businesses to enhance the member experience
  • Continuously gather feedback and identify opportunities to improve the space

What We’re Looking For

  • Strong communication and organizational skills
  • A proactive, solution-oriented mindset
  • Ability to multitask and prioritize in a dynamic environment
  • Passion for hospitality, community-building, and small business support

Job Tags

Work at office, Local area

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